Shipping & Delivery
Every SHRUKA product is carefully handmade with love after your order is placed. Hence, orders are usually processed and delivered within 7 to 10 business days from order confirmation.
We offer Free Shipping PAN India on prepaid orders only.
Replacement & Exchange
We only offer Replacement/Exchange in case:
- You receive a damaged product
- You receive the wrong item
To request an exchange/replacement, customers must contact our support team within 48 hours of delivery and share a proper unboxing video on our WhatsApp support number.
Without an unboxing video, exchange/replacement requests may not be accepted.
WhatsApp Support: 8091063306
Email: shrukabags@gmail.com
Please note that handmade products may have slight variations in color, texture, or finishing, which are a natural part of handmade craftsmanship and not considered defects.